Privacy Policy
Last Updated: March 25, 2026
At The Dutch Tenors, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
1.1 Personal Information: We collect personal data that you voluntarily provide, such as your name, email address, billing/shipping address, and payment details when you make a purchase or subscribe to our newsletter.
1.2 Usage Information: We collect data on how you interact with our website (IP address, browser type, pages visited) via cookies to improve our services and user experience.
2. How We Use Your Information & Legal Basis
- Fulfillment of Orders: To process transactions, ship physical albums, and provide customer support.
- Newsletter & Marketing (Consent-Based): We only send marketing updates (news, events, releases) to users who have explicitly opted in via our Double Opt-in process and confirmed their subscription via email. We send newsletters on an occasional basis (typically 1–2 times per month).
- Transactional Emails: We may also send transactional emails related to purchases or inquiries. These are not marketing communications.
- Anti-Spam Commitment: We strictly prohibit the use of purchased, rented, or third-party mailing lists. We only communicate with users who have a direct relationship with The Dutch Tenors.
3. Data Storage and Third-Party Providers
To provide our services, we share necessary data with trusted partners:
- Email Communication: We use Mailster (newsletter management) and Amazon SES (secure email delivery).
- Video Content: We use Vimeo to host our media.
- Analytics: We use analytics tools to monitor website performance.
We ensure these partners comply with data protection standards. We do not sell or rent your personal data to third parties.
We actively monitor email delivery, bounce rates, and complaints via our email service providers. Invalid or inactive email addresses are automatically removed from our mailing list.
4. Your Rights & Unsubscribe Mechanism
You have the right to access, correct, or delete your personal information at any time.
Withdrawal of Consent: You may withdraw your consent for marketing at any time. Every marketing email sent by The Dutch Tenors includes a clear "Unsubscribe" link in the footer for immediate removal from our mailing list.
Data Requests: To exercise your rights, please contact us at info@dutchtenors.com.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
6. Data Security & Retention
We implement robust technical and organizational security measures to protect your data. We retain your personal data only as long as necessary for the purposes set out in this policy or as required by financial/tax regulations.